Terms & Conditions Bull88 – Platform Terms of Use Malaysia

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and Bull88 ("Company", "we", "us") regarding your use of the Bull88 digital entertainment platform, accessible via the website bull88.click and all associated subdomains or pages.

Bull88 provides online casino, Sports Betting, digital lottery, and e-sports services tailored for the Malaysian market. The platform is built specifically for Malaysian users, with support for local payment methods, a Bahasa Melayu interface, and content relevant to Malaysia's sports and entertainment scene.

By performing any of the following actions, you are deemed to have fully accepted these Terms:

• Registering a new bull88 account
• Log in to your existing Bull88 account
• Making any deposit into your Bull88 account
• Using any game or service on the Bull88 platform
• Claiming any bonus or promotion offered by Bull88

These terms are to be read together with Privacy Policy and Responsible Gambling Policy Bull88, both of which form part of the overall agreement between you and Bull88.

To register and use the Bull88 platform, you must meet all of the following eligibility requirements without exception:

• Age requirement: You must be at least 18 years of age at the time of registration. Bull88 does not permit any individual under the age of 18 to register or use the platform under any circumstances.
• Location: You must be located in Malaysia or be a Malaysian citizen or permanent resident. Bull88 is designed and intended exclusively for the Malaysian market.
• Legal capacity: You must have full legal capacity to enter into a valid and binding agreement. Individuals who have been declared bankrupt or are subject to a court order prohibiting gambling are not eligible to register.
• One account only: Each individual is only permitted to hold one Bull88 account. Registering multiple accounts using the same or different information is strictly prohibited.

During registration, you are required to provide complete and accurate personal information, including your full name (as per your MyKad), an active Malaysian phone number, a valid email address, and your date of birth. Providing false or misleading information may result in the immediate closure of your account and forfeiture of any remaining balance.

You are solely responsible for keeping your Bull88 account secure, including your password and login credentials. Bull88 will not be held liable for any losses arising from unauthorised access caused by your own negligence.

Security measures you should take:

• Use a strong, unique password that you do not use for any other account
• Do not share your password or login details with anyone — including family members
• Enable two-factor authentication (2FA) in your account security settings
• Always log out of your account when using a shared or public device
• Contact Bull88 support immediately if you suspect your account has been accessed without authorisation

Identity verification (KYC — Know Your Customer) is a mandatory process completed before your first withdrawal. You are required to submit a valid copy of your MyKad or passport. This process is typically completed within 1 business day and only needs to be done once. KYC is a standard industry compliance requirement to prevent money laundering and identity fraud.

Bull88 supports the following Malaysian digital payment methods for deposits and withdrawals: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks. All transactions are processed in Malaysian Ringgit (MYR) only.

Deposit Terms:

• Minimum deposit: RM 30 per transaction
• Funds are typically credited within 5 minutes of a successful payment
• If your deposit is not credited within 30 minutes, please contact our support team with proof of payment
• Bull88 does not accept third-party deposits — the payment account must be in your own name
• You can set your own daily deposit limit in your account settings based on what you're comfortable with

Withdrawal Terms:

• Minimum withdrawal: RM 50 per request
• Daily withdrawal limit for standard accounts: RM 10,000
• Bull88 VIP players are eligible for higher withdrawal limits — please contact your account manager
• Withdrawals are processed to the same payment method used for the deposit for security purposes
• Withdrawals to Malaysian e-wallets are typically processed in under 15 minutes
• Withdrawals to a bank account via FPX take 15–30 minutes

Bull88 reserves the right to request additional verification before processing large or unusual withdrawals as a fraud prevention measure. This is to protect our players' own interests and is not intended to delay payments without reasonable cause.

Bull88 offers a range of bonuses and promotions for both new and existing players, including a Welcome Bonus of up to RM 588, weekly cashback, reload bonuses, and promotions tied to Malaysian festivities. All bonuses are subject to wagering requirements clearly stated in each offer.

General Bonus Terms:

• Each bonus carries its own wagering requirements (typically 5x–15x the bonus amount) that must be fulfilled before a withdrawal is permitted
• Bonus validity periods are as stated in each offer — typically between 7 and 30 days
• The Welcome Bonus may only be claimed once per player, per IP address, per device, and per payment method
• Bonuses cannot be transferred between accounts or directly converted to cash
• If the wagering requirements are not met within the specified period, the bonus and any winnings accumulated using that bonus will expire and be forfeited

bull88 VIP Loyalty Program: Consistently active players are eligible for the bull88 VIP program, which offers exclusive privileges including higher withdrawal limits, a dedicated personal account manager, exclusive bonuses, and invitations to special events. VIP eligibility is reviewed monthly based on account activity.

All games available on Bull88 — including blackjack, roulette, lottery, slots, and Live Casino dealer games — are operated in accordance with independently audited industry-standard rules. The RTP (Return to Player) for each game is publicly published and can be reviewed in the game information section.

General Principles:

• The outcome of each round or bet is final once settled and confirmed by the system
• Any technical disruption that affects the integrity of a round will result in that round being voided and all bets refunded
• Bets placed outside the specified limits (minimum or maximum) will be automatically voided
• Bull88 reserves the right to limit the betting limits of any player based on internal risk assessment

Live Dealer Casino Games: All live dealer sessions on Bull88 are video recorded for audit and dispute resolution purposes. Recordings are retained for a minimum of 90 days. In the event of a dispute regarding a live game outcome, the video recording serves as the definitive evidence.

Bull88 offers an extensive sports betting market covering the Malaysia Super League, EPL, La Liga, BWF badminton, ONE Championship boxing, Mobile Legends: Bang Bang esports, DOTA 2, and much more. All bets are subject to the following specific conditions:

• Minimum bet: RM 5 per bet for most markets
• Odds: The odds displayed at the time a bet is placed are the odds that apply, even if the odds change afterwards (except for in-play bets)
• Match suspension/cancellation: If a match is postponed and does not resume within 12 hours, all pre-match bets will be voided and stakes returned
• In-play betting: In-play betting odds are updated in real time and bets are accepted subject to market availability
• Cash Out: The Cash Out feature is available on selected markets, and the Cash Out value is determined by Bull88 based on current odds
• Final decision: Official results from recognised sports governing bodies are the definitive source for bet settlement

For e-sports, matches postponed more than 24 hours from the scheduled time will result in the cancellation of all related bets. Any change to the match format (e.g. a reduction in the number of rounds) may affect the settlement of certain markets — full details are available in the Bull88 e-sports rules.

To maintain a fair and safe environment for all Bull88 players, the following actions are strictly prohibited and may result in permanent account closure and forfeiture of account balance:

• Identity fraud: Registering using another person's name or information without their consent
• Money laundering: Using the Bull88 platform as a channel to conceal or transfer funds from illegal sources
• Bonus abuse: Using unfair techniques to exploit bonus terms, including systematic opposing bets and coordination between players
• Use of automated software: Using bots, scripts, or automated software to play or make decisions in games
• Bug exploitation: Deliberately exploiting bugs or technical errors in the system for unfair gain
• Threats or harassment: Threatening, harassing, or behaving rudely towards support staff or other players

You may close your Bull88 account at any time by contacting customer support via live chat or email. Prior to closure, all eligible balances will be returned to you once any active wagering requirements have been met.

Bull88 reserves the right to suspend or close an account under the following circumstances:

• Violation of any part of these Terms and Conditions
• Evidence or suspicion of identity fraud, money laundering, or illegal activity
• Account inactive for more than 12 consecutive months
• Request by the player themselves for responsible gaming reasons
• Instructions from relevant authorities

For accounts closed at the player's own request through the self-exclusion programme, the chosen exclusion period is final and cannot be shortened before it ends. This is to protect the player's long-term wellbeing.

Bull88 makes every effort to ensure the platform runs smoothly without interruption. However, we cannot guarantee 100% continuous availability and are not liable for:

• Service disruptions caused by scheduled or unplanned system maintenance
• Losses arising from internet connectivity issues on the player's end
• Indirect, consequential, or punitive losses arising from use of the platform
• Inaccurate information provided by third parties such as sports data providers

Bull88 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time. Players will be notified of significant changes through:

• In-platform notification on Bull88 upon next login
• Email to the registered address (for changes affecting a player's financial rights)
• Notice displayed on the Bull88 website homepage

Changes will take effect 7 days after notification for standard updates, or immediately where required by law or to prevent fraud. Continued use of the Bull88 platform after changes take effect constitutes acceptance of the updated terms.

If you do not agree with any changes made, you have the right to close your account before the changes take effect by contacting our customer support. Any eligible balance will be returned to you.

If you have any dispute regarding game results, payouts, or other account-related issues with Bull88, the following procedure must be followed:

1. Contact Bull88 Customer Support: The first step is to contact our support team via live chat on the platform or by email at support@bull88.click with full details of your dispute. We are committed to responding within 24 hours.
2. Escalate to Manager: If you are not satisfied with the response from our customer support team, you may request an escalation to management level. The management team will review your dispute within 3 business days.
3. Final Resolution: Bull88 management-level decisions are final for all disputes relating to game outcomes verified by recordings or system logs.

These Terms and Conditions are governed by the laws of Malaysia. Any legal action arising from or relating to these Terms shall be submitted to the exclusive jurisdiction of the relevant Malaysian courts.